Shipping
Shipping
Each Laura B. Smith Jewelry order is carefully prepared and packaged before shipment. Because many pieces are handcrafted, one-of-a-kind, or available in limited quantities, processing times may vary slightly.
Order Processing
In-stock orders are typically processed within 2–4 business days, excluding weekends and holidays.
Custom, commissioned, personalized, or made-to-order jewelry may require additional time. Any estimated completion timeline will be discussed before the order is finalized.
You will receive a shipping-confirmation email with tracking information once your order has been dispatched.
Domestic Shipping
We ship throughout the United States using trusted carriers such as UPS, FedEx, or USPS, depending on the destination, service selected, package value, and delivery requirements.
Available shipping options and rates are displayed at checkout.
Delivery estimates begin after the order has been processed and accepted by the carrier. Carrier transit times are estimates and are not guaranteed.
Insured Delivery and Signature Requirements
Higher-value orders may be fully insured and may require an adult signature upon delivery. Please ensure that someone is available to receive and sign for the package when required.
Laura B. Smith Jewelry is not responsible for packages after confirmed delivery to the address provided at checkout.
International Shipping
International shipping may be available to select destinations. Shipping options and costs are calculated at checkout when available.
International customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. These charges are not included in the item price or shipping cost.
International delivery times may vary due to customs processing and local carrier conditions.
Shipping Address
Please review your shipping address carefully before completing your purchase.
Contact Laura@LauraBSmithJewelry.com as soon as possible if an address needs to be corrected. Once an order has shipped, we may be unable to redirect or change the delivery address.
Laura B. Smith Jewelry is not responsible for delays or losses caused by an incorrect or incomplete address supplied by the customer.
Delays
Carrier delays, severe weather, holidays, customs processing, and other circumstances outside our control may affect delivery times.
If we are unable to ship your order within the timeframe communicated to you, we will contact you with an updated estimate and available options.
Lost, Stolen, or Damaged Packages
Please contact Laura@LauraBSmithJewelry.com promptly if your shipment appears lost or arrives damaged.
For damaged deliveries, retain all jewelry, packaging materials, and the shipping carton, and provide photographs so that we can assist with the carrier claim.
Claims involving theft or packages marked delivered may require documentation or a report from the carrier or local authorities.
Contact
For questions regarding shipping or delivery, please contact:
Laura@LauraBSmithJewelry.com